INFORMATION & REGISTRATION
Online Conference
Conflict Confidence for Middle Managers
2.5 hours of Communication Skills Centered Around Conflict
Tuesday
August 4, 2026
7:30pm-10:00pm EST
(4:30pm-7:00pm PST)
Please review all information before for registering.
After you purchase a ticket to the event you must complete one additional registration link to receive the login info for the conference.
The Fine Print
Refund Policy:
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Should attendee cancel, a refund will be issued minus a $5 fee to cover credit card processing costs if cancellation is requested at least 7 days prior to the event.
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No refunds will be provided for cancellations made within 7 days of the event.
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In the unlikely event that the organizer cancels the conference, a full refund will be issued.
By registering for this conference you agree to the Terms & Conditions as outlined in the document found HERE.
POST-CONFERENCE RECORDINGS
A post-conference recording will be available for all attendees on the VTT online CE platform after the event for up to 60 days post the event. You must have an account with Veterinary Team Training. It's free to sign up and all attendees will be enrolled into the courses after the conference.
POST-CONFERENCE RECORDINGS ARE NOT RACE APPROVED
SAVE MONEY BY BECOMING A SUBSCRIBER TO THE VTT ONLINE CE PLATFORM!
It pays for itself in a year!!!!
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Only $95 a year!
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Gets you $25 off this conference
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Get other conference discounts throughout the year!
$95 SUBSCRIPTION PRICE INCLUDES
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Discounts to online leadership & medical conferences
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Over 190 on-demand RACE approved courses
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Over 75 quick how-to learning modules
Sign Up Today for the All-Access Subscription & Get a Discount Code to the Conference!
Conflict Confidence for Middle Managers
This is a fast-pace, online mini-summit is designed to introduce you to the fundamentals of what it takes to improve your communication skills around conflicts.
Who: All are welcome! This conference is geared towards veterinary professionals with minimal to moderate experience or confidence in managing team members, managers-in-training, aspiring managers. This includes front desk, kennel, technician, and assistants team members.
What: 2.5 hours of RACE CE approved for vet techs & veterinarians. Lecture based with Q&A and chat feature available.
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RACE CE is ONLY awarded for live sessions.
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Recordings will NOT be RACE approved.
Where: Online through Zoom
Speaker:
Amy Newfield, MS, CVT, VTS (ECC)
Owner Veterinary Team Training and author of the best-selling books, Oops, I Became a Manager and Oops, My Team is Toxic. Amy has a Master's degree in Management & Leadership
Cost:
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Non-Subscribers: $50/per person
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All-Access Subscribers: $35/per person
Subscribers LOG IN HERE > MY ACCOUNT > SUBSCRIBER ONLY PAGE to get your discount
TOPIC
All Times Listed Are in ET (New York) Time Zone
7:30-10:00pm:
Conflict Confidence
This engaging 2.5-hour session is packed with practical tools and strategies to help you confidently navigate workplace conflict. Participants will explore the five conflict communication styles, learn how to guide team members in resolving their own conflicts, and develop effective coaching and communication techniques for challenging conversations. Leave with actionable skills you can immediately apply to build stronger relationships, improve collaboration, and create a healthier team culture.
RACE 2.5 Hours
Speaker: Amy Newfield, MS, CVT, VTS (ECC)