Stop Offering Crappy Interviews
It’s a buyer’s market. This means that potential employees get to decide who they want to work for. Almost every veterinary hospital is...
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Amy Newfield, MS, CVT, VTS (ECC)
- Mar 24, 2022
- 9 min
Veterinary Technology is Broken: Let's Fix It
For me, being a veterinary technician is a passion. I knew from an early age I was going to work with animals. I wasn’t quite sure what I...
2,666 views1 comment
Amy Newfield, MS, CVT, VTS (ECC)
- Jan 13, 2022
- 9 min
Your Team is Broken: Stop Complaining and Fix It
Your team is falling apart or has fallen apart. You are short staffed. Those left behind in the wake of the mass exodus are complaining...
1,228 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Dec 28, 2021
- 6 min
Your 2022 Resolution Should Be: Just be Nicer
I know what you’re thinking. “I’m already nice!” “I do a lot for others, often at the expense of myself.” I get it. I think I’m a nice...
151 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Nov 23, 2021
- 7 min
Being Grateful for the Best Profession Ever
It’s been a rough 18 months in veterinary medicine. From the pandemic stress causing our lives to be turned upside down, to the covid...
243 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Nov 8, 2021
- 7 min
This is the “New Normal:” Stop Making Excuses
“We just have to get through this busy time and things will go back to normal.” “We are going into winter so things will slow down and...
7,388 views4 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Oct 11, 2021
- 5 min
Creating a Hospital Wellbeing Plan
Right now it seems like wellbeing plans are all the rage. Employers should have them, and employees should follow them. In theory it...
546 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Sep 28, 2021
- 8 min
Stop the Stigma Surrounding Suicide
Disclaimer: I am not a licensed therapist, psychologist, or social worker. Please seek professional help and advice if you know someone...
108 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Aug 31, 2021
- 3 min
Managing the Angry Client
No one told us there would be so many people involved. We went into the veterinary industry because we wanted to work with animals. We...
226 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Aug 3, 2021
- 6 min
I Made a Mistake: How to Get More Comfortable with Being Wrong
I made a mistake. It was a bad one. It made me feel like I was a horrible person and I wondered whether I was even a good veterinary...
858 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Jul 19, 2021
- 7 min
Why Employees Leave Jobs
It comes as no secret that I recently changed jobs. After 15 years with my hospital team in Massachusetts, 8 of those as a BluePearl...
712 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Jul 7, 2021
- 4 min
Develop All the Leaders You Can
Too often managers and supervisors spend the majority of their time putting out fires and trying to prevent problems. Conversations are...
146 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Jun 7, 2021
- 4 min
What's My Job? The Elusive Job Description
Your job is that of a veterinary technician, nurse, veterinary receptionist, veterinarian, practice manager or maybe a kennel assistant....
131 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- May 24, 2021
- 3 min
How to Save Your Veterinary Receptionists
I’m tired of losing our front office team members. You know, the ones everyone forgets about. The ones that veterinary medicine has given...
644 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- May 10, 2021
- 4 min
Decreasing the Curbside Crankiness
We are 14 months from the start of the pandemic and for the majority of veterinary hospitals curbside is still being practiced in some...
378 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Apr 27, 2021
- 4 min
You Only Need This One Trait to be a Great Leader
Often I am asked what traits define a good leader. There’s really only one trait needed. TRUST. That said trust is complex and in order...
149 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Apr 12, 2021
- 3 min
Stop Hazing the New Employee
Veterinary teams love hazing the new employee. In fact, some of you reading this participated in the hazing without even knowing it. In...
470 views0 comments
Amy Newfield, MS, CVT, VTS (ECC)
- Mar 29, 2021
- 5 min
YOUR ENEMY: IMPOSTER SYNDROME
I’m not as smart as them. My skills are not good enough. I can’t lead the team. They all know more than me. They are better at it than...
295 views1 comment
Amy Newfield, MS, CVT, VTS (ECC)
- Mar 16, 2021
- 4 min
Meetings Are Mandatory
I get it. No one wants to attend them. Employees claim they have no time to meet. Leaders feel guilty holding meeting and struggle to get...
205 views1 comment
Amy Newfield, MS, CVT, VTS (ECC)
- Mar 2, 2021
- 5 min
Stop Going to Bed Angry
I get it. The day sucked. Clients yelled. Some members of your team were complete assholes. At one point someone actually threw a pen...
122 views0 comments
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